Silver Cover – Boiler & Heating System Protection Across South Wales
Affordable monthly cover from real Blue Flame engineers — no call centres, no complicated contracts.
Silver Cover includes your annual Gas Safe boiler service plus central heating system protection, helping prevent unexpected repair costs while keeping your boiler warranty valid.
You’re covered if radiators stop heating, valves seize, pipework leaks or controls fail — ideal if your boiler is under warranty but you want the rest of the heating system protected too.
✔ Annual boiler service included (Gas Safe)
✔ Central heating breakdown cover
✔ Radiators, valves, pipework & thermostats protected
✔ Fixed monthly price — no hidden fees
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Is the Silver cover the right choice?
Silver Cover is designed for homeowners who want more than just servicing — protection for the working heating system as well.
It’s ideal if your boiler is reliable or still under warranty, but you want the rest of the heating system covered too.
You mainly want to:
• Keep your manufacturer warranty valid
• Cover radiators, valves and pipework
• Avoid unexpected heating repair costs
• Have an engineer available when heating stops working
• Spread repair risk monthly instead of one-off bills
If you want full boiler internal repair protection, Gold may be more suitable.
What happens when you join
Your first visit
We carry out a system suitability check before cover begins.
This allows us to confirm the heating system is operating safely and prevents customers paying for pre-existing faults.
After acceptance:
• Your annual boiler service is scheduled
• Heating system protection becomes active
• You can call us if your heating system stops working
This keeps cover fair for everyone and avoids hidden exclusions later.
What Silver does NOT include
Silver includes heating system breakdown protection but does not cover internal boiler component failures once outside manufacturer warranty.
Examples of internal boiler parts:
• PCB
• Fan
• Gas valve
• Internal leaks inside the appliance
If your boiler is still under manufacturer warranty, those parts would normally be repaired under the manufacturer guarantee.
Silver is designed to protect the rest of the heating system around the boiler.
If you want full appliance repair protection regardless of warranty status, Gold cover is the better option.
When should you choose Silver?
Silver Cover is best suited if:
• Your boiler is fairly modern or under warranty
• You want protection for radiators and heating pipework
• You want help if heating stops working in winter
• You don’t want large unexpected repair bills
• You want servicing included annually
If your boiler is older or you want full appliance protection, Gold is the better option.
What’s included in our Silver service plan
Local Engineers You Can Trust
We’re not a national call centre. Local support from Blue Flame engineers based in South Wales.
Annual Boiler Service
Your boiler is serviced once per year by a Gas Safe engineer to keep it safe and warranty compliant.
No Hidden Fees or Surprises
Clear monthly pricing and transparent advice — no unexpected costs.
Heating system protection
Cover for central heating breakdowns including pumps, valves, radiators, pipework and thermostats.
Start your heating & boiler cover?
Silver Cover is ideal if you want your boiler serviced yearly and the rest of your heating system protected against unexpected faults.
Your cover starts once your system has been checked and accepted for the plan, and you can upgrade at any time if your needs change.
Trusted by Homeowners Across South Wales
With over 500 5-star reviews, Blue Flame is one of the highest-rated heating companies in Wales. Homeowners choose us for our friendly engineers, reliable installations, and honest aftercare.
Reviews collected from Google, Facebook and independent review platforms.
Overall Rating
Not sure if Silver is right for you?
Our team will check your boiler age, condition and setup before confirming cover.
If another plan would suit you better, we’ll explain why — no pressure, no upselling.
You can also upgrade your cover at any time.
Frequently Asked Questions
Does Silver Cover include breakdown repairs?
Yes — Silver Cover includes central heating breakdown cover. If pumps, valves, radiators, pipework or controls fail, we’ll attend and repair the fault subject to the plan terms.
Are boiler parts included?
Boiler parts are covered while your boiler remains under a Blue Flame or manufacturer warranty.
The Silver plan primarily protects the wider heating system, and we handle any valid warranty claims on your behalf.
Do I still get an annual service?
Yes — your plan includes a full Gas Safe annual boiler service to keep the boiler safe, efficient and warranty compliant.
What parts of the heating system are covered?
The plan covers radiators, valves, heating pipework, circulating pump and heating controls such as thermostats and programmers.
Is there a call-out charge?
No — there is no call-out fee for covered breakdowns. You simply contact us and we arrange a visit.
Do you need to inspect the system before cover starts?
Yes — we first confirm the system is suitable for cover. This protects both you and us and avoids unexpected exclusions later.
What happens if my boiler breaks down?
If the issue is within the heating system — pumps, valves, radiators, pipework or controls — it’s covered and we repair it under your plan.
If the fault is inside the boiler, we handle the warranty process for you where the boiler is still under a Blue Flame or manufacturer warranty, keeping everything simple and stress-free.
Your cover is protected by our clear Boiler Cover Terms & Conditions — so you always know exactly where you stand.