Complete Boiler Cover — Repairs & Servicing Included Across South Wales
Total peace of mind for older or out-of-warranty boilers — we handle repairs, parts and labour.
Gold Cover is our full protection plan.
It includes your annual boiler service plus breakdown repairs when internal components fail. Ideal if you want predictable monthly costs and no unexpected repair bills.
✔ Boiler breakdown repairs included
✔ Parts & labour covered on approved repairs
✔ Annual Gas Safe boiler service included
✔ Priority support from local engineers
✔ Clear fixed monthly pricing
Family-run • Award-winning • 5★ Rated
Is Gold Cover the right choice?
Gold Cover is designed for homeowners who want complete peace of mind — servicing, breakdown repairs, parts and labour all included.
It’s ideal if your boiler is older, out of warranty, or you simply don’t want unexpected repair bills.
You mainly want to:
• Have repairs covered when the boiler fails
• Avoid expensive one-off repair costs
• Keep an older boiler running reliably
• Have priority help when heating stops working
• Spread repair risk monthly instead of large surprise bills
If your boiler is still under manufacturer warranty and you only want system protection, Silver may be sufficient.
What happens when you join
Your first visit
We carry out a system suitability check before cover begins.
This allows us to confirm the boiler is operating safely and prevents customers paying for pre-existing faults.
After acceptance
• Your annual boiler service is scheduled
• Full breakdown cover becomes active
• You can call us whenever the boiler stops working
This keeps cover fair for everyone and avoids hidden exclusions later.
What Gold does NOT include
Gold covers breakdown repairs but cannot include faults that already existed before joining.
Examples of non-covered situations:
• Existing faults identified during inspection
• Damage caused by sludge, corrosion or poor system condition
• Issues caused by incorrect installation or third-party work
• Non-domestic use or misuse of the appliance
If repairs are needed to make the boiler suitable for cover, we’ll explain clearly before the plan starts — no surprises.
When should you choose Gold?
Gold Cover is best suited if:
• Your boiler is out of warranty
• Your boiler is older or high mileage
• You want parts and labour included
• You want predictable monthly costs
• You rely heavily on heating and hot water
Gold is the closest option to a full repair safety net — designed to remove the stress of owning an ageing boiler.
What’s included in our Gold boiler cover?
Local Engineers You Can Trust
We’re not a national call centre. Local support from Blue Flame engineers based in South Wales.
Annual Boiler Service
Your boiler is serviced once per year by a Gas Safe engineer to keep it safe and warranty compliant.
Repairs, Parts & Labour Covered
Breakdowns are repaired by us — giving predictable costs and real peace of mind.
Clear Monthly Pricing — No Surprises
One simple monthly payment with no hidden fees or unexpected repair bills.
Start your heating & boiler cover?
Gold Cover is ideal if you want your boiler fully protected — including breakdown repairs, parts and labour — with an annual service included.
Your cover begins once the boiler has been checked and accepted for the plan, giving you predictable monthly costs and no unexpected repair bills.
Trusted by Homeowners Across South Wales
With over 500 5-star reviews, Blue Flame is one of the highest-rated heating companies in Wales. Homeowners choose us for our friendly engineers, reliable installations, and honest aftercare.
Reviews collected from Google, Facebook and independent review platforms.
Overall Rating
Not sure if Gold is right for you?
Our engineer will always check your boiler’s age, condition and history before confirming cover.
If the boiler isn’t suitable for full protection, we’ll explain honestly — no pressure and no upselling.
You can also downgrade or upgrade your cover at any time as your situation changes.
Frequently Asked Questions
Does Gold Cover include boiler repairs?
Yes — Gold Cover includes breakdown repairs on the boiler.
If an internal component fails, we repair or replace approved parts under the plan terms.
Are boiler parts included?
Yes — both parts and labour are included for covered repairs, giving predictable monthly costs and no unexpected bills
Do I still get an annual service?
Yes — your plan includes a full Gas Safe annual boiler service to keep the boiler safe, efficient and warranty compliant.
Is this suitable for older boilers?
Gold Cover is specifically designed for older or out-of-warranty boilers where repair costs are the biggest concern.
Is there a call-out charge?
No — there is no call-out fee for covered breakdowns. You simply contact us and we arrange a visit.
Do you need to inspect the boiler before cover starts?
Yes — we first confirm the boiler is safe and suitable for cover.
This prevents future exclusions and keeps the cover fair for everyone.
What if the boiler cannot be repaired?
If your boiler is beyond economical repair, we’ll advise you honestly and discuss replacement options.
Customers on cover receive a discounted boiler installation — the level of discount depends on how long you’ve been on the plan.
Your cover is protected by our clear Boiler Cover Terms & Conditions — so you always know exactly where you stand.