Is Gold Plus right for you?

Gold Plus is designed for homeowners who want total protection — not just the boiler, but the whole heating system as well.

Ideal if:

• Your boiler is older or out of warranty
• You want cover for radiators, valves and pipework
• You want predictable monthly costs
• You don’t want large unexpected repair bills
• You want full peace of mind during winter

Gold Plus is our closest option to full home heating protection.

What happens when you join

Your first visit
We carry out a system suitability check before cover begins.
This confirms the heating system is safe and prevents cover for pre-existing faults.

After acceptance

• Your annual service is scheduled
• Full boiler & system protection becomes active
• You can call us whenever a covered fault occurs

This keeps the cover fair and transparent for everyone.

What Gold Plus does NOT include

Gold Plus covers your boiler and the wider heating system for unexpected breakdowns.
However, like any protection plan, it can’t cover faults that already existed before joining.

Typical exclusions:

• Problems found during the initial inspection
• Damage caused by severe sludge, corrosion or neglected systems
• Issues resulting from previous incorrect installation or third-party alterations
• Misuse or non-domestic use of the system

If anything needs attention before cover can begin, we’ll explain it clearly first — no surprises, no pressure.

When should you choose Gold Plus?

Gold Plus is best suited if:

• You want full heating system protection, not just the boiler
• Your home relies heavily on heating and hot water
• You want priority response when problems occur
• You prefer predictable monthly costs instead of unexpected repair bills
• You want the highest level of peace of mind available

Gold Plus is designed to be your complete heating safety net — one plan, one call, everything handled.

Start your complete home heating cover

Gold Plus is our most comprehensive protection — covering your boiler, heating system and controls, with repairs, parts and labour included.

Your cover begins once the system has been checked and accepted for the plan, giving you dependable protection all year round.

Start Gold Plus Cover

Overall Rating

5.0

Based on 471 Reviews

Melanie March 11, 2026

Replacement boiler

Overall service prompt, reliable and competitive considering the works we had. After an initial consultation with a large well known heating engineering business, we were advised that we would need to invest in a significant amount of reconfiguration works as part of a replacement boiler fit out which we were struggling to comprehend. Blue Flame Gas Solutions were recommended to us for a second opinion and after the initial consultation we never looked back. Garry and the team were extremely knowledgeable with our existing system brand, were able to advise on the best replacement system that was fit for purpose and were able to clearly articulate the reasons why we didn’t need to invest unnecessary reconfiguration works in addition to the replacement boiler. Communication with the business was easy and we were fully kept up to date every step of the way. Back office arrangements are second to none for a small business. Installation with the engineering team was engaging and all workmanship was clean and tidy. We were provided with full instructions and a thorough handover of everything before leaving us. Even after installation when we had some technical issues with the wireless smart thermostat, the business were very accommodating and quick to respond with switching us over to a hard wired thermostat to resolve. Cannot fault this business if you’re looking for a local and efficient heating engineering business with competitive rates. We look forward to receiving the service package with Blue Flame Gas Solutions going forward.

Melanie Phillips March 11, 2026

Overall service prompt, reliable and competitive considering the works we had. After an initial consultation with a large well known heating engineering business, we were advised that we would need to invest in a significant amount of reconfiguration works as part of a replacement boiler fit out which we were struggling to comprehend. Blue Flame Gas Solutions were recommended to us for a second opinion and after the initial consultation we never looked back. Garry and the team were extremely knowledgeable with our existing system brand, were able to advise on the best replacement system that was fit for purpose and were able to clearly articulate the reasons why we didn’t need to invest unnecessary reconfiguration works in addition to the replacement boiler. Communication with the business was easy and we were fully kept up to date every step of the way. Back office arrangements are second to none for a small business. Installation with the engineering team was engaging and all workmanship was clean and tidy. We were provided with full instructions and a thorough handover of everything before leaving us. Even after installation when we had some technical issues with the wireless smart thermostat, the business were very accommodating and quick to respond with switching us over to a hard wired thermostat to resolve. Cannot fault this business if you’re looking for a local and efficient heating engineering business with competitive rates. We look forward to receiving the service package with Blue Flame Gas Solutions going forward.

Stewart March 9, 2026

Professional, competitive and efficient Combi replacement

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing the not straightforward job in a day. Professional, competitive and efficient from start to finish - a true rarity in this day and age. Thanks to both of you.

Kayleigh Jenkins February 22, 2026

Had our boiler relocated and replaced a few weeks ago. Perfect job undertaken. Would highly recommend.

Lewis Palmer February 18, 2026

Blue flame are always helpful when we require any work done, always clean and tidy never any mess left behind, and very satisfied with any work carried out. Would highly recommend!

RONALD JAKEWAY January 29, 2026

This is how a gas engineer should be, John Street, was smack on time polite, clean, excellent job and explained things he was doing as he was doing them. Went above and beyond. We would recommend him and Blueflame to anyone and everyone.

Amanda James January 20, 2026

Garry and his team were absolutely amazing with advice and professionalism whilst our new boiler was being fitted - can't fault them and would recommend them highly

Tony John January 15, 2026

Had a problem with my Central heating. Contacted Blue Flame Solutions and within a few hours an Engineer arrived and soon found the problem. Thanks for your Efficiency

Julie Jones December 5, 2025

Highly recommended

Very friendly and professional. We were shown how to use the boiler correctly instead of wasting gas and money. This was not shown to us when boiler was installed by another company. Would highly recommend to anyone looking for this service.

Gary L November 22, 2025

New Boiler installation

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

Stuart Ryan November 19, 2025

Had a new Boiler fitted by Blue flame can recommend enough, profesional freindly and easy to deal with.

DEBORAH HALLETT November 1, 2025

Excellent fitting of a new Gas boiler

Excellent fitting of a new Gas boiler, thoughtful engineer, clean and tidy in his work. Boiler works great. Messy pipework around old boiler rerouted so it looks neat. Estimate matched the cost of the boiler replacement. Garry explained how to use boiler to keep house warm and cosy at the least cost.

Rosie Green October 31, 2025

Garry and the team are always professional, prompt, helpful and their work is of a high standard every time their services have been required by us. As a family we have blue flame policies for our properties. We could not recommend blue flame highly enough. Thank you all.

Jude Hay October 31, 2025

It would be a jolly sight easier to say what I didn't like to be honest.- because I really rate this company. Where do I begin? OK first off I am a pensioner so personal safety, honesty and integrity are essential to me and I have found nothing but sincere help and support throughout the processes involved in choosing installation and after care. I don't have oodles of money - no-one does these days so it was vital that someone who actually KNEW about the products was prepared to spend time explaining to an ignoramus like me which boiler was best suited to my needs. Then came installation - on time (perfectly ....and doesn't that make a change!!!). There were a few niggles - caused by a poor bodge job done by a previous owner and they sorted that out for me too thank heavens. One perfectly working boiler oh and instructions what to do if this that or the other happened......hmmm great service but I have a memory like a sieve these days......enter after care Now this is where the company goes waaaaaay beyond anything I have experienced before....Its almost like they asked every customer what they would really really want (heck I sound like a spice girl!) and then pulled that all together So you can either choose the old fashioned route pay for a service when you need one (and pray you can afford it when the time comes) OR you can opt for a CHOICE of service plans.... bronze, silver gold or platinum. I pay monthly so I can spread the costs, I know that they will come every year to service my boiler and I rest easy. And now for the best bit. I am useless when it comes to remembering instructions, especially something like if there is a code that appears telling me the pressure has dropped; so bless him Garry made and sent me a video on Whats App so if I need to I can refer back to it - genius .....that would have been a call out back in the day and lord knows what that would cost in today's climate. And now? Now I am trying to update some of the radiators in my house and Garry is going to send me some pics of ones he has...am I likely to choose them - you bet I am - if they are good enough for your installer then they are certainly going to be good enough for me. Oh and before I log off that one unique extra? I have never seen Garry or his team without a smile, they always have time to explain things and show you how something works....yes I might forget what they said but I never forget the exceptional service with a smile - well done - all kudos to you.

Kevin October 30, 2025

Boiler replacement & radiator work

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Kevin Gibbs October 29, 2025

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly. Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

Roy Tuckwood October 23, 2025

Will contact you next week to sort out my maintenance contract Roy

David Churchill October 17, 2025

New boiler & radiators

Gary responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date and everything is working perfectly. Would recommend Blue Flame

Not sure if Gold Plus is right for you?

Our engineer will check your boiler and heating system condition before confirming cover.

If a different plan would suit you better, we’ll explain clearly — no pressure and no upselling.

You can also change your cover at any time as your needs change.

Compare Plans

Frequently Asked Questions

Does Gold Plus cover boiler and heating breakdowns?

Yes — Gold Plus covers both the boiler and the central heating system, including pumps, valves, radiators, pipework and controls.

Are boiler parts included?

Yes — both parts and labour are included for covered repairs, giving predictable monthly costs and no unexpected bills

Do I still get an annual service?

Yes — your plan includes a full Gas Safe annual boiler service to keep the boiler safe, efficient and warranty compliant.

Does it cover thermostats and controls?

Standard heating controls are covered, but advanced smart thermostats (such as internet-connected or app-controlled devices) are not included as they are considered specialist electronics.

Is there a call-out charge?

No — there is no call-out fee for covered breakdowns. You simply contact us and we arrange a visit.

Do you need to inspect the boiler and system before cover starts?

Yes — we first confirm the boiler is safe and system are suitable for cover.
This prevents future exclusions and keeps the cover fair for everyone.

What if the boiler cannot be repaired?

If your boiler is beyond economical repair, we’ll advise you honestly and discuss replacement options.
Customers on cover receive a discounted boiler installation — the level of discount depends on how long you’ve been on the plan.

Your cover is protected by our clear Boiler Cover Terms & Conditions — so you always know exactly where you stand.

Gold Plus — Full Home Heating Protection