New Boilers

  • Local Gas Safe engineeers
  • Covered by Blue Flame Warranty

Boiler Cover

  • Genuine local aftercare
  • No call centres

Boiler Repair

  • Same-day diagnostics
  • Experienced engineers

Boiler Service

  • Safety & efficiency 
  • Keeps warranty vaild

Advice & Guides

  • Boiler help & faults
  • Heating guides
  • Expert advice

New Boilers


  • Local Gas Safe engineers

  • Professionally fitted

  • Covered by Blue Flame Warranty™

BOILER COVER


  • In-house parts & labour

  • Genuine local aftercare

  • No call centres

BOILER REPAIRS


  • Same-day diagnostics

  • Experienced engineers

  • Fast local call-outs

Boiler Servicing


  • Safety & efficiency checks

  • Warranty compliance

  • Annual reminders

Blue Flame warranty


  • Parts & labour covered in-house

  • Managed directly by Blue Flame

  • Designed for reliable local support

local in-house engineers


  •  Work done by our local team

  • All jobs completed in-house

  • Faster response & local knowledge

trusted & award-winning


  • Gas Safe Registered

  • Which? Trusted Traders

  • Award-winning local business

family-run, south wales


  • Independent local company

  • Not a national call centre

  • Over 10 years serving South Wales

Advice & Guides


  • Boiler FAQs & Homeowner Guides

  • Smart Controls & Thermostats

  • Energy Saving Tips

  • Gas Safety Advice

Support & Controls


  • Boiler Fault Codes & Diagnostics

  • Boiler Pressure & Filling Loog Guides

  • Manufacturer Support Guides

  • Heating System Troubleshooting

Costs & Comparisons


  • Boiler Installation Cost Guides

  • Boiler Repair & Service Costs
  • Blue Flame vs British Gas

  • Blue Flame vs BOXT

Need expert advice? Speak to us →

Plumbing Cover — Fast Help When Water Leaks or Blocks Strike

From sudden leaks under the sink to blocked toilets and overflowing pipes — one call gets a trusted local engineer to your door.

  • Burst & leaking pipes repaired

  • Blocked sinks, toilets & waste pipes cleared

  • Taps, traps & internal pipework faults

  • Emergency callouts included

  • Parts & labour covered

  • Speak directly to local engineers — no call centres

Family-run •  Award-winning •  5Rated

Plumbing Cover is an optional add-on available with Silver plans and above. Cover begins after your boiler safety and system suitability check.

Is Plumbing Cover right for you?

Plumbing Cover is designed for homeowners who want fast help when water problems happen — before small leaks become expensive damage.

Ideal if:

  • You don’t want to search for a plumber during an emergency

  • You want one trusted local company to handle repairs

  • You want predictable costs instead of surprise call-out bills

  • Your home has older pipework or frequent small issues

  • You want peace of mind against leaks and blockages

Plumbing Cover acts as a safety net — quick help when water problems strike.

Plumbing Cover is an optional upgrade designed to support your main heating cover plan.
It can be added to Silver Cover and higher plans, and is not available as a standalone policy.

What happens when you join

Your first visit

We carry out your boiler safety check and plumbing suitability inspection during the same appointment.
This confirms the system is safe and prevents pre-existing faults being included.

After acceptance
• Your cover becomes active
• You can call us whenever a covered fault occurs

One visit, clear protection, no surprises.

What Plumbing Cover does NOT include

Plumbing Cover protects against unexpected faults, but like all protection plans it cannot cover problems that already existed before joining.

Typical exclusions:

  • Faults identified during the initial inspection

  • Damage caused by neglect, freezing or severe corrosion

  • Bathroom upgrades, installations or cosmetic work

  • External drainage or underground pipework

  • Misuse or non-domestic use

  • Pipework buried in concrete floors, walls or solid structures where access would require building or excavation work

If anything needs attention before cover can begin, we’ll explain it clearly first — no pressure, no surprises.

When should you choose Blue Home Cover?

Blue Home Cover is best suited if:

• You want one plan covering heating, plumbing and electrics
• You don’t want multiple contractors or call-out charges
• Your home depends heavily on heating and hot water
• You prefer predictable monthly costs over unexpected repair bills
• You want the highest level of peace of mind available

Blue Home Cover is designed to be your complete home safety net — one plan, one call, everything handled.

What’s included in our Plumbing cover?

Local Engineers You Can Trust

We’re not a national call centre. Local support from Blue Flame engineers based in South Wales.

Internal Leaks & Blockages Repiared

We repair internal plumbing including leaking pipework, and blockages.

Repairs, Parts & Labour Covered

If a covered plumbing issue occurs, we repair it with parts and labour included — no high repair bills.

Clear Monthly Pricing — No Surprises

Simple fixed monthly add-on to your heating cover.
No hidden charges. Just predictable costs.

Start your plumbing protection

Plumbing Cover can be added to any Silver plan or above — giving you extra protection for leaks, drips and blockages alongside your boiler cover.

Your plumbing cover activates after your boiler safety & system suitability check has been completed.

Trusted by Homeowners Across South Wales

With over 500 5-star reviews, Blue Flame is one of the highest-rated heating companies in Wales. Homeowners choose us for our friendly engineers, reliable installations, and honest aftercare.

Reviews collected from Google, Facebook and independent review platforms. 

facebookgoogleOverall Rating
5.0
Based on 475 Reviews
Melanie March 11, 2026
Melanie Phillips March 11, 2026
Stewart March 9, 2026
Kayleigh Jenkins February 22, 2026
Lewis Palmer February 18, 2026
RONALD JAKEWAY January 29, 2026
Amanda James January 20, 2026
Tony John January 15, 2026
Julie Jones December 5, 2025
Gary L November 22, 2025
Stuart Ryan November 19, 2025
DEBORAH HALLETT November 1, 2025
Rosie Green October 31, 2025
Jude Hay October 31, 2025
Kevin October 30, 2025
Kevin Gibbs October 29, 2025
Roy Tuckwood October 23, 2025
David Churchill October 17, 2025

Not sure if Plumbing Cover is right for you?

Our engineer checks your boiler and heating system first — and at the same time we visually inspect accessible plumbing before confirming plumbing cover. Hidden pipework cannot be assessed.

This inspection helps prevent pre-existing faults being included under the plan.

If we spot anything already leaking, seized, heavily corroded or near failure, we’ll explain it clearly before cover begins.

No pressure. No surprises. Just honest advice.

You can add or remove plumbing cover anytime as your needs change.

Frequently Asked Questions

Does Plumbing Cover include all pipework?

No — the plan covers accessible internal plumbing inside the home.

It does not cover pipework buried in concrete floors, underground supply pipes, or external drainage systems.

Is Plumbing Cover available on its own?

No — Plumbing Cover is an add-on available with Silver plans or above.
It works alongside your heating cover so one local team handles everything.

What plumbing problems are covered?

Typical covered issues include:

• Leaking pipes and joints
• Trap and waste leaks
• Blocked internal drains
• Faulty taps and isolation valves

What is not covered?

The plan does not cover:

• Pipework buried in concrete floors
• Pre-existing leaks or damage
• Scale/sludge damage or neglect
• Bathrooms, sanitary ware or cosmetic replacements
• Outside drains or gutters

Is there a call-out charge?

No — there is no call-out fee for covered breakdowns. You simply contact us and we arrange a visit.

Do you need to inspect the home before cover starts?

Yes — during your boiler safety & suitability visit we also check visible plumbing to ensure the system is in a maintainable condition before activation.

What if a leak damages walls or flooring?

We repair the plumbing fault itself.
Decorating, flooring or building repairs are not included.

Does plumbing cover include emergencies outside the home?

No — cover applies only to internal plumbing systems within the property boundary.